I'm not involved, but I do try to be realistic and understanding anytime I cast judgement on someone or attempt to see their intentions. I just simply don't agree with many of you (and that's okay!). Was the customer not given machine demo history? Was machine not discounted as a demo? Yes and Yes, so it seems like the customer received a very fair price for a machine as equipped irregardless of model year mix-up. And, it sure sounds like everyone communicated appropriately. I'm sorry, but I'm having a hard time seeing where anyone received any additional financial gain or purposeful deception took place. Anyone can argue semantics as to why it's okay to bash someone, but I don't believe for a second that anyone was taken advantage of. Not even close.