I think it is fairly unusual for such a new machine to need a trans adjustment. You might want to check the fluid in the trans. If it's dry or contains gear lube, you might have band trouble. That would explain the excessive stick travel and difficulty steering. That's just one possibility amoung many with the info we have to work with. Does it sound like the engine is running strong? You should be able to turn even with a belt in poor condition. As you are pulling back on one stick to turn, push forward on the other to ensure you are putting power to the driving side.
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