need help

[drb]

I new on the site as of today. I have a message in my inbox, but when i go to retrieve it there is a message saying i don't have the right to to access the message. there is a message to download a free download. do i have to do that? thanks drb

[Mike]

You shouldn't need to download anything to access your messages. It sounds like a possible cookie issue with your browser. When you log in, make sure check the box that says "remember me". Try that and let me know if it helps.

[drb]

Mie this forumke, I logged out and re signed in and checked remember me. It says I still have one new message but I can't bring it up. I am not getting the download message like before. now what? sorry to be so stupid!! love this forum. thanks drb

[drb]

Mike, I am going to do a complete virus scan. My last message to you is garbled. I still need to know how to get to that message. Doug

[Mike]

I would try on to log in on another computer and see if you have the same issue. I am sending you a test PM as well. See if you can open it.

[sixer-atv]

Delete cache and cookies and try to log in if the problem still persist that there may be a bug.